Terms + disclaimers
The site is here to help you plan a move and ask us to quote one. These notes keep that honest in both directions.
Guides and tools are guidance, not a quote
The Move Planner, the guides and any hours or timing discussed on this site are general guidance based on how moves in this area usually run. They are not a quote, a booking or a promise about your specific move. A real quote comes from a real conversation about your access, packing and contents, and arrives in writing.
Rates shown
The hourly rates published on this site are the genuine rates we quote from: $250/hr for 2 movers and 1 truck, $350/hr for 3 movers and 1 truck, $500/hr for 4 movers and 2 trucks. Total cost depends on how long your move takes, which is exactly what the written quote estimates.
Timing and dates
Settlement and handover times are controlled by banks, conveyancers and builders, not by us. Guidance about how those days usually run (for example, that settlements often complete in the early afternoon) is general experience, not a promise about your transaction. When we say a booking moves with a slipped date at no fee, that refers to rescheduling the booking itself; other costs of a delayed settlement (storage between homes, extra nights' accommodation) are part of the conversation, not automatically covered.
Images and examples
Some images on this site are illustrative, including generated imagery, and worked examples are labelled as arithmetic rather than quotes. Third-party links (government guidance and the like) are provided because they're useful; their content is theirs.
Using the site
Content on this site is ours; personal use (printing a checklist, sharing a guide) is welcome. Don't scrape it into your own removals website; write your own, it's more fun.